FAQs

How do I cancel an order?

admin2021-05-04T04:22:10+00:00Orders may be cancelled if they have not left our warehouse.  Please call on 1300 322 200 asap.

How do I get a refund?

admin2021-05-04T04:19:24+00:00Please contact sales@ozdent.com with order details and why a refund is being requested.  For incorrectly ordered products, refund/credit will be applied to correct stock.

How do I modify an order?

admin2021-05-04T04:21:40+00:00Please contact sales@ozdent.com.

How do I track an order?

admin2021-05-04T04:21:18+00:00Tracking details will be supplied once order is completed.

Why is my order delayed?

admin2021-05-04T04:22:32+00:00Please check tracking details and if you have concerns please phone 1300 322 300.